Headshot
Ben Baatarjargal
Owner & operations
Founded Auto Line Logistics and runs day-to-day operations. Owner-operator background — knows what the trucks see because he's been in them.
About us
A family-owned auto transport company built for real customers.
No call-center scripts, no bait-and-switch quotes, no surprise surcharges at delivery. The way auto transport should have worked from the start.
🚧 Build status: credentials, team bios, and customer reviews on this page show placeholders while we confirm final copy and gather photos. Operationally we've been moving cars for years — the website is the part that's still being built.
Our story
We started Auto Line Logistics because the industry had earned its bad reputation.
Many auto transport companies are middlemen. They quote you a price they hope a carrier will take, post your shipment to a broker-only marketplace, and wait for offers. When no carrier accepts at the quoted price, they call you to ask for more money. And if your car shows up damaged? You're on your own with the carrier's barebones insurance.
We do this differently. We're a family operation based in Southern California. Our sister carrier company, Auto Line Express, runs a 35-truck fleet that handles routes where it makes operational sense. For everywhere else, we contract with a vetted network of partner carriers — every one of them held to the same standards.
The number on your quote is the number on your invoice. Your coordinator is a real person whose name you'll know. And your car is covered above and beyond the carrier's minimums — because cars get damaged, and pretending otherwise is how customers get burned.
What we promise
Three commitments. Every shipment.
These aren't marketing lines — each one is enforceable. Read the full breakdown of what we cover and what you're owed if we miss.
Price Promise
Quote = invoice →
You pick the speed, we lock the price. No surcharges, ever.
Damage Promise
Layered coverage →
$500K above the carrier's policy. We handle the claim — you don't fight insurance alone.
People Promise
Named coordinator →
One real person owns your shipment. You'll have their direct line.
Why we're different
The auto transport playbook to watch out for.
If you've gotten a quote that felt too good to be true, it probably was. Here's the pattern most customers run into — and how we structure things differently.
The industry pattern
- Lowball quote to win the booking
- Listed on a load board and ignored until a carrier bites
- Price raised once carriers refuse the original rate
- Hand-off at delivery — broker disappears if anything went wrong
- Damage = your problem with the carrier's insurance, not yours
How we structure it
- Locked price at booking — written into the agreement
- Vetted carrier network we've worked with for years, plus our own trucks
- No surcharge clause — if costs change, that's our problem, not yours
- Named coordinator from quote through delivery
- Layered coverage and we file the damage claim if it happens
The people
Real names. Real phone numbers.
You don't get routed through a queue. The person who quotes your shipment is the same person who coordinates pickup, monitors transit, and is reachable if something changes mid-route.
Photo pending
TBD
Customer coordinator
Bio + photo pending. Coordinators are the named contacts on every shipment — the People Promise in practice.
Photo pending
TBD
Dispatch & operations
Bio + photo pending. Manages the family-operated fleet at Auto Line Express plus the vetted partner network.
Photo and bio confirmations pending — Ben to provide. We'd rather show placeholders than stock-photo a team page.
Credentials
Licensed, bonded, and insured.
Verifiable through the Federal Motor Carrier Safety Administration (FMCSA) and the Better Business Bureau. Our numbers will display below the moment Ben confirms them on the SAFER lookup.
MC Number
MC 1477788
FMCSA motor-carrier authority
USDOT Number
USDOT 3961864
USDOT operating authority
BMC-84 Bond
$75,000
Surety bond filed with FMCSA
Pending confirmation
Cargo Coverage
$500K
Contingent — above the carrier's policy
Verify us yourself. Once our MC and DOT numbers are published, you can pull our full safety and authority record on FMCSA SAFER. That's how legitimate carriers and brokers get checked. If a company refuses to share its MC and DOT numbers, walk away.
What customers say
Reviews from real shipments.
We're not posting fabricated testimonials. The reviews section will populate once we've collected verifiable customer quotes — with first names, route, and date — that we can attribute honestly.
Customer reviews coming soon. We'd rather leave this space empty than fill it with fake quotes.
Recently shipped with us? Email admin@autolinelogistics.com — we'd love to feature your experience.
Questions about the company
Are you a broker or a carrier?
Auto Line Logistics is a licensed broker. Our sister carrier company, Auto Line Express, operates a 35-truck fleet that we route loads to where it makes operational sense — and we contract with a vetted network of partner carriers everywhere else. Every carrier we work with is held to the same standards. The Damage Promise applies regardless of who's driving.
Where are you based?
Southern California. Our office is the operational hub for the corridors we cover most heavily — California to Hawaii, California to Alaska, and cross-country routes. We'll publish the full work address once we update this page.
How long have you been in business?
Auto Line Logistics has been moving customer vehicles for years. The exact founding date will post here once Ben confirms it for the record — we don't want to round numbers on a page that ought to be precise.
Why is the website still being built if you've been operating for years?
Operationally we've always run on direct relationships — referrals, repeat customers, military families who pass our number around. The website is the new part: a place to lock a price without a phone call, see what we cover, and verify our credentials yourself. Customer coordination has always been the strength; we're catching the website up to it.
How do I verify you're a legitimate carrier?
Look us up on FMCSA SAFER. Our MC and DOT numbers will publish here once confirmed. Any auto transport company that won't share those numbers — or whose record on SAFER doesn't match what they tell you on the phone — is one to walk away from.
Do you ship outside California?
Yes. California is our home base, but we ship to every state. The most-requested corridors — Hawaii, Alaska, Texas, Florida, New York — each get their own dedicated page. Don't see your route? Get a quote and your coordinator will lock a price.
Ready to lock a price?
Type your origin, destination, and vehicle. Get your locked price instantly. Your named coordinator takes over from booking. No obligation until you book.